Fincap | FinCap

Supporting financial mentors to facilitate whānau financial wellbeing

We are a charitable trust that supports hundreds of financial mentors in their work. We also work on solutions to address systemic issues that prevent financial wellbeing.

MoneyTalks - our free financial helpline

Workforce development

Advocate for financial wellbeing

What we do

18 May 2026

Social Services and Community Committee hear our request for funding

FinCap has asked for government support its call for steady funding of the financial mentoring sector.Following our request to speak to the committee about the issues the sector is currently facing, CE Fleur Howard, Sen…

25 Mar 2026

Call for industry co-funding to support essential work of financial mentors

FinCap has released a paper on industry co-funding to support the essential work of financial mentors across Aotearoa.Financial mentors work hard daily to provide a 'fence at the top of the cliff' for whānau experiencin…

3 Mar 2026

Buy Now, Pay Later reforms not addressing consumer harm

We’re pleased to share the findings of a joint report from Consumer NZ and FinCap examining whether recent Buy Now, Pay Later (BNPL) reforms are protecting consumers from harm.This report concludes a two-phase research…

11 Feb 2026

Finance and Expenditure Committee oral submission

FinCap has asked for government support to maintain and increase current funding levels for the Building Financial Capability sector. We have also asked for the support in establishing small levies on industry to suppor…

1 Feb 2026

Submission on Budget Policy Statement 2026

Following half a decade of cost-of-living challenges with many households facing financial difficulties, with KiwiSaver hardship applications continuing to increase, many people are reaching out for help. The time neede…

17 Dec 2025

FinCap Wrap-up 2025

As we wrap up 2025, I'd like to give a quick thanks to FinCap's partners and colleagues for the support you have given us throughout the year, and a specific shout out to MSD and the NZBA for their funding support. We r…

10 Dec 2025

FinCap welcomes new Board members

Today we welcomed three new board members to the Fincap whānau.Sally Morrison is an accomplished leader with a proven record of driving governance excellence and positive change across complex organisations and communit…

17 Nov 2025

FinCap welcomes FTA penalties, but more needs to be done

Earlier this year FinCap was invited to submit a response to a targeted consultation on potential changes to the Fair Trading Act. Now that a decision to increase penalties in the Act has been announced, we can publish…

9 Nov 2025

FinCap Voices Report 2025 released

FinCap has released its third Voices report - an annual analysis of the circumstances faced by tens of thousands of whānau who are working with financial mentors to address debt issues.FinCap’s Voices report offers insi…

20 Oct 2025

Submission on Economic Regulation of Water Services

Everyone in Aotearoa should have full ongoing access to safe, affordable and reliable drinking water. For some whānau, no matter what the price, charges for this essential service will be unaffordable.Requiring water en…

9 Sep 2025

FinCap has responded to Telecommunications sector review

According to research into debt collection issues seen by financial mentors, the most common type of problem debt people face is due to power and phone bills.FinCap is pleased the Ministry for Regulation has opened cons…

3 Jul 2025

Submission on Review of Retirement Income Policies 2025

FinCap welcomes the opportunity to comment on the Te Ara Ahunga Ora Review of Retirement Income Policies 2025.In our upcoming Voices Report, we will share that one in eight people seeing a financial mentor (in our sampl…