Report - COVID 19 Financial Mentor Snapshot
Impacts of Covd-19 on building financial capability - 2021 snapshot
A 2021 snapshot
In October 2021 FinCap, the umbrella body for financial mentors in Aotearoa New Zealand, conducted a national level survey of financial mentors.
The intention of the survey was to identify the impact of COVID-19 and the pandemic response on the workload of financial mentors and the whānau they support, being people under financial pressure, stress or hardship.
As expected, the impact on whānau from the past year and a half of pandemic has been significant as has the workload placed on the sector by these changes.
While there has been an increase in volume of financial hardship and distress cases for many mentors, this increase in workload has largely been due to a marked increase in the complexity of those cases.
You can read the full report here: