To support the financial mentor role and equip them with the necessary skills and knowledge, the FinCap Workforce Development team delivers a number of programmes. Initially, all new financial mentors, (known as provisional financial mentors), will attend the Financial Mentor Introductory Course (FMIC).

An intense programme, the FMIC covers the foundation skills required to support and mentor an individual and/or their whānau navigating their financial difficulties. Also included are technical skills such as creating a budget worksheet, debt schedule and cashflow, the bread and butter of the role. Te Tiriti o Waitangi is threaded throughout the programme.

The face-to-face programme is run over seven full days over several weeks and are held throughout New Zealand. The programme is also delivered via Zoom, through our online learning platform, and through distance learning. There is a final assessment to confirm you have understood the components of the programme.

Successful participants receive a Certificate of Completion.

Is the FMIC NZQA accredited?

Yes. This is an NZQA accredited micro-credential, the equivalent of Level 4 and 16 credits. Six credits relate to the FMIC and 10 to the provisional period. You will be required to complete all modules and components of the programme to receive the micro-credential.

How do I get on a FMIC programme?

Firstly, you will need to be associated with a FinCap recognised financial mentoring service, either in a volunteer or paid position, nominated by the manager, and supported by a trained supervisor throughout your learning journey.

I fear I may struggle with the content of the course. Can you support me?

Yes. It is very important to discuss this with the service manager prior to attending the FMIC. We want you to clearly understand the course requirements and know you have the confidence to successfully complete it. If we know you may have some difficulties, we can put into place appropriate support. The training team and programme facilitators have tools and skills to share to support your learning.

Is other training provided?

Yes. FinCap uses Community Heart, an online learning platform, to deliver modules you can study in your own time, at your own pace. Te Papa Hou, our mentor-focused website, includes external training, articles, resources and discussion platforms. There are regular updates on new initiatives, law changes, how to address consumer issues and much more. Your service may provide extra training as well.

Once you have successfully completed FMIC, we will organise access to Community Heart and Te Papa Hou.